Let's answer some commonly asked questions about True Digital Marketing

Real Experts. Real Solutions. Real Results. Real Answers!

  • Do I need a URL (domain)?

    Yes. If we design your website or if you pick another agency. Own your own domain. Websites are pointed to domains, anyone can design your website but your domain (www.yourwebsiterocks.com) should remain consistent.  

  • What is maintenance and hosting?

    Maintenance - We provide 90 minutes of design time to our clients with hosting packages. You can use this time for non-structural changes to any page on the website. Some examples of how our clients use this time are:

    • Updating products in a store
    • Updating images
    • Changing text
    • Adding blogs
    • Adding sections to existing pages

    Hosting - Websites live in cyberspace. We store all of the custom websites we design on AWS. With your hosting, you will receive full dashboard access to your website. This is your website and you can make any changes you want to it. We are here to support you with our free maintenance.

  • Where will my website be hosted?

    We design all of our websites on Amazon Web Services. 

  • How long are your contracts?

    All contracts with True Digital Marketing are month-to-month. We require a 30-day written cancelation for services.

  • Do I own my site and content?

    Yes. If you decide you do not want to host with True Digital Marketing, the website design and content writing are yours. You are welcome to have your website migrated to the platform of your choice. We do not provide website migration services. 

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